Melbourne has no shortage of talented healthcare professionals, but even the best clinics face a similar challenge. Patients often arrive unsure, overwhelmed, or trying to make sense of information they found online the night before. In a city with such a diverse population and so many choices for care, clear communication has become just as important as clinical skill. Over the past decade we have spent a lot of time filming inside medical practices across […]
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In early August 2025, Victoria’s Department of Health issued a public health alert after confirming eight cases of mpox – including five locally acquired in Melbourne. While mpox is far less transmissible than COVID-19, it can still cause serious illness, and health officials are encouraging anyone with symptoms to seek medical advice and consider vaccination. When an outbreak makes the news, clear, timely communication is critical. In today’s fast-moving media environment, people don’t just want […]
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Healthcare professionals can benefit greatly by engaging a video production company to create a patient case study video, a tool that can, at the same time, help in highlighting a particular type or form of medical treatment and show your organisation in a very empathetic light. This type of video is one way to demonstrate successes, encourage patients to consider a consultation and to promote the organisation’s expertise to other health professionals for referrals. A […]
Read MoreThe Covid-19 lockdown has revealed a lot about ourselves. We found out that we’re hopeless at puzzles, can’t bake sourdough to save our lives and that having ‘spare time’ doesn’t automatically mean we’re about to start reading every book under the sun. Looking more broadly though, this pandemic also shone a light on our communication skills and, more specifically, the difficulty with keeping our multilingual communities informed about the virus. Enter the North Western Melbourne […]
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